Videos 1-10
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Videos 1-10

Video 1: Overview of CSIL

1min 18sec


  • Program where the Funds are allocated directly to the consumer.
  • The consumer is in control of making all decisions.
  • A program for someone who’s receiving home support.
  • This program should be an option for everyone in BC.

Video 2: CSIL vs Agency

3min 20sec


  • Chart showing comparisons of both funding systems; Agency vs. CSIL.
  • The assessment for Home Support funding is based on hours a consumer needs.
  • Agency care is limited by a task list your caregiver must follow.
  • The CSIL program eliminates the middle man (Agency).

Video 3: Basic Home Process

9min 08sec


  • Health Authority assesses your eligibility for home support.
  • Initial phone call to your area Health Authority requesting home support.
  • Other options given by the case manager.
  • Be clear about what is best for you and be able to say ‘why’.
  • Family and their role as a caregiver.

Video 3.5: Myth busting

4min 33sec


  1. CSIL funds come from a separate budget [this is in fact incorrect]; truth being the CSIL funds are still all part of the same home support budget in each health authority.
  2. Waitlist for the CSIL Program [this is in fact incorrect]. It’s a core program so there is no waitlist, the program is assessed by need.
  3. Very few case managers have CSIL clients, as such their knowledge of the CSIL program is very limited – that said, case managers are becoming more familiar so in turn the program is becoming more recognized.
  4. Some case managers are under the impression that once you are approved for Home Support hours you must be on Agency services for a period of time before applying for CSIL – this is incorrect information. Once you are approved for Home Support hours you can choose to go on the CSIL program immediately.
  5. No cap on funds but resources are tight. There are four types of need/criteria that will be reviewed throughout subsequent videos.

Video 4: Pros of Being on CSIL

2min 24sec


  • Advantages.
  • Small Business.
  • Pros:
  1. Attendant job description is based on YOUR activities, values and priorities.
  2. Personalized care.
  3. The consumer has freedom and control.
  4. Centered to the individual.

Video 5: Cons of Being on CSIL

1min 40sec


  1. Hours are still calculated and dependent on the Health Authority.
  2. Policies are still varied throughout the province.
  3. It will demand a certain amount of your time and energy.

Video 6: Basics of being a CSIL employer

4min 28sec


  • Basics of being a CSIL employer.
  • Detailed supported lifestyle plan is the key [your 24hr day].
  • Create a job description for your caregivers out of your supported plan.
  • Know or be familiar with the business side of being an employer [hiring, scheduling, labour standards, WorkSafeBC].
  • Discussion of guidelines and employer responsibilities.

Video 7

Please note, we recognize there is a sequence error. Rest assured all the contents of the modules are included within the active videos. Please proceed to the following video. Thank you for your patience.
-IFRC Team

Video 8: CSIL 3 Basic Options

4min 46sec


  1. The direct employer – CSIL Phase I, consumer is able to direct own care and handle staff, payroll, shifts/scheduling, is able to ask for assistance when needed.
  2. The Client Support Group [CSG] is strictly for home support needs and nothing else. CSG is different than a Micro-Board System, in that it [takes in ALL aspects of your life]. Both systems hire 5 people [min] as a client ‘non-profit society’ to help manage your supports.
  3. Representation Agreements – allows consumer to designate someone to manage for him/her at the times when they are not able to. They can manage all aspects of your health, your finances. Nidus Planning & Resource Centre. ALL CSIL employers can have a Rep Agreement.

Video 9

Please note, we recognize there is a sequence error. Rest assured all the contents of the modules are included within the active videos. Please proceed to the following video. Thank you for your patience.
-IFRC Team

Video 10

Please note, we recognize there is a sequence error. Rest assured all the contents of the modules are included within the active videos. Please proceed to the following video. Thank you for your patience.
-IFRC Team